Privacy Policy
This policy explains how personal data is handled when you use this website or send us an enquiry, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Act 3/2018 on Data Protection and the Guarantee of Digital Rights (LOPDGDD).
1. Data controller
- Controller: [REGISTERED COMPANY NAME]
- Tax ID: [TAX ID / CIF]
- Address: [REGISTERED ADDRESS]
- Email: [CONTACT EMAIL]
- Telephone: +34 676 413 687
2. What data we collect
We only collect the data you provide through the enquiry form: name, email address, telephone number and the content of your message. We also record the fact that you accepted this policy, together with the date and time.
The form does not request, and you should not provide, special category data (health, beliefs, ethnic origin, and similar).
3. Why we use it and on what legal basis
| Purpose | Legal basis |
|---|---|
| Answering your enquiry and sending you the information you request about the property | Your consent, and steps taken at your request prior to entering into a contract (Art. 6.1.a and 6.1.b GDPR) |
| Keeping a record of enquiries received, in order to prove that a request was handled | Legitimate interest of the controller (Art. 6.1.f GDPR) |
| Complying with legal obligations | Legal obligation (Art. 6.1.c GDPR) |
We do not use your data for automated decision-making or profiling, and we do not send commercial communications unless you have separately asked us to.
4. How long we keep it
Enquiry data is kept for as long as needed to deal with your request and, afterwards, for the limitation periods during which liability could arise. Once those periods have elapsed, the data is deleted.
5. Who we share it with
Your data is not sold, rented or transferred to third parties, except:
- service providers that process data on our behalf under a contract compliant with Article 28 GDPR, such as our hosting and email providers;
- public authorities and bodies, where required by law.
Where any provider is located outside the European Economic Area, the transfer is covered by an adequacy decision or by the Standard Contractual Clauses adopted by the European Commission.
6. Your rights
You may exercise the following rights at any time, free of charge, by writing to [CONTACT EMAIL] and attaching a copy of a document proving your identity:
- Access: to know what data we hold about you.
- Rectification: to correct inaccurate data.
- Erasure: to have your data deleted where it is no longer needed.
- Restriction: to ask us to suspend processing in certain cases.
- Objection: to object to processing based on legitimate interest.
- Portability: to receive your data in a structured, commonly used format.
- Withdrawal of consent: at any time, without affecting the lawfulness of processing carried out beforehand.
If you believe your rights have not been properly attended to, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es), C/ Jorge Juan 6, 28001 Madrid.
7. Security
We apply the technical and organisational measures required by Article 32 GDPR to protect your data against loss, misuse, unauthorised access and disclosure. The site is served over an encrypted connection.
8. Changes to this policy
We may update this policy to reflect legal or operational changes. The date of the most recent version is shown at the top of this page.